Patient Care

The Marc and Laura Andreessen Emergency Department at Stanford (Stanford ED) is a full service emergency care facility, treating the entire spectrum of ages, illnesses and injuries. For the year 2017 the Stanford ED treated more than 70,000 patients. We are open 24 hours a day, 7 days a week, and we care for all patients in need of our services without regard to race, religion, gender or ability to pay.

It is our goal to provide the public with expeditious, high quality emergency care, in the emergency department and throughout the community. We offer:

Access to leading edge technology and expert specialists: The Emergency Physicians at Stanford have access to leading-edge diagnostic and treatment technologies. Our staff also have access to a wide array of specialists and sub-specialists to aid in caring for our patient population. 

Designated Level I Trauma Center: The Stanford emergency department has been designated by the American College of Surgeons as a Level I Trauma Center. This is the highest possible designation and indicates that the Stanford has all the capabilities to handle any trauma patient, no matter how severely injured. 

Rapid response to heart attack and stroke: The Stanford emergency department is also an integral part of the Emergency Cardiac Care and Stroke services offered by Stanford Hospital. This means that we are always ready to quickly intervene when a patient presents with an acute heart attack or stroke.

Pediatric Emergency Medicine: The Stanford emergency department is developing a robust Pediatric Emergency Medicine program to provide the best care possible to our youngest patients and their families. This includes a completely redesigned emergency care space built to be as “kid and family-friendly” as possible. Specialists in Pediatric Emergency Medicine (physicians, nurses, child life specialists) help lead this program. 

Highly-skilled Physicians Active Around the Globe: All of our attending emergency physicians have a passion for patient care and are actively involved in service projects, such as medical mission trips to developing nations, provision of care to law enforcement personnel in our region, provision of direction and education to Emergency Medical Services providers, and participating in fundraising activities for important agencies.

Patient Experience

We receive patients by multiple routes – Emergency Medical Services (EMS) ambulances; the Stanford Life Flight and CalStar helicopters; private physician office and clinic referrals; and via walk-in service.

Patients who come to the Stanford emergency department are first seen by a specially trained triage nurse who assesses conditions and then prioritizes (triages) according to the apparent severity of their illness or injury. Patients are seen in order of priority with the sickest people seen first in order to prevent any worsening of their condition.

Once a patient’s evaluation is completed in our emergency department, if they have a private physician, we strive to contact that physician to give them an update on that patient’s status whenever appropriate.

As a top-level teaching institution, Stanford is on the cutting edge of medical technology and advances. We routinely have student physicians and residents-in-training working in the emergency department, and always closely supervised by fully-trained attending emergency physicians who see every patient that comes through our doors.